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Boat Forum / Building / September 2006



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Polyform's limited lifetime warranty: Scam

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Chris_MdR@gmx.net - 11 Sep 2006 01:58 GMT
One of the two Fenders on my boat, a Polyform HTM2,
started getting the slimy sticky surface disintegration,
and finally split open at the hole where the line is
threaded through the fender.

I had read that Polyform offers a  limited lifetime
warranty. With "Polyform's limited lifetime warranty,
these fenders are guaranteed for life!"

Polyform didn't even bother to reply to my email.
Looking up the warranty on Polyform web site showed
why, the warranty is a total scam: It excludes not
only the obvious stab with a knife, etc., but also
transfer of ownership, exposure to chemicals that
degrade or discolor plastics, and:
UNUSUAL CONDITIONS SUCH AS, ..., hurricenes,
UV LIGHT BREAKDOWN, OR ULTRAVIOLET RAYS.

Leave them out in the sun, and the lifetime warranty
is void. A FENDER! Do you store yours inside????

The funny thing is that the other fender (some no name)
that was next to the Polyform didn't degrade at all,
although it didn't look newer.

Lesson learned: Stay away form Polyform, the fender
didn't seem to hold up better than the no name next to
it, and the warranty is a total scam.

Unusual Conditions such as hurricanes or sunshine.
Duh.
axolotl73@hotmail.com - 11 Sep 2006 03:06 GMT
Taylor fenders is what you want.  Don't know about the warranty because
I've never had one fail, and have done some bad things with 'em.  They
do get dirty and sticky as the years pass, clean 'em with fender
cleaner.
Wayne.B - 11 Sep 2006 03:20 GMT
>Taylor fenders is what you want.  Don't know about the warranty because
>I've never had one fail, and have done some bad things with 'em.  They
>do get dirty and sticky as the years pass, clean 'em with fender
>cleaner.

Taylor fenders are OK.  I have had some fail but West Marine replaces
them without a quibble.  For best longevity all fenders that see a lot
of sun should be kept in fabric covers.
Mark - 11 Sep 2006 04:37 GMT
> For best longevity all fenders that see a lot
> of sun should be kept in fabric covers.

Tried that for a few years.  The fabric acted as an abrasive on the
hull and ground in the fabric color; had to compound and buff to get it
out. I go bare now.
Larry - 11 Sep 2006 04:46 GMT
"Mark" <axolotl73@hotmail.com> wrote in news:1157945853.566253.53790
@i42g2000cwa.googlegroups.com:

> I go bare now.

Wow....I bet THAT clears the crowd from that dock!...(c;

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Jere Lull - 15 Sep 2006 05:34 GMT
> Leave them out in the sun, and the lifetime warranty
> is void. A FENDER! Do you store yours inside????

Actually, we do because we have the stowage and think it looks cleaner,
but our Taylor fenders are fine after 30 years, and they've been heavily
used for the past 14 seasons.

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Jere Lull
Xan-a-Deux ('73 Tanzer 28 #4 out of Tolchester, MD)
Xan's Pages: http://members.dca.net/jerelull/X-Main.html
Our BVI FAQs (290+ pics) http://homepage.mac.com/jerelull/BVI/

Larry - 15 Sep 2006 22:07 GMT
Jere Lull <jerelull@mac.com> wrote in news:jerelull-C815C7.00341015092006
@news.verizon.net:

>> Leave them out in the sun, and the lifetime warranty
>> is void. A FENDER! Do you store yours inside????

Doesn't it say, somewhere in there, that they have to be vacuum bagged for
the warranty to be valid, too?>......(c;

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There's amazing intelligence in the Universe.
You can tell because none of them ever called Earth.

Lee Haefele - 18 Sep 2006 08:17 GMT
If you return these to a Boaters World store, they will replace them with no
questions.
Lee Haefele
<Chris_MdR@gmx.net> wrote in message news:
> that was next to the Polyform didn't degrade at all,
> although it didn't look newer.
[quoted text clipped - 5 lines]
> Unusual Conditions such as hurricanes or sunshine.
> Duh.
 
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